Terms of service

Effective Date: November 10, 2026
Website: https://www.originboxlab.online/
Business Operator: RN, INC.

Welcome to ORIGIN BOX LAB. These Terms of Service govern your access to and use of our website, products, and online services.

Our store offers floral arrangement accessories, including glass vases, bouquet holders, and floral ties. We aim to provide practical products and a straightforward shopping experience for customers who enjoy arranging flowers, preparing displays, and adding thoughtful details to their spaces.

By browsing our website, placing an order, or using our online services, you agree to these terms to the extent they apply to your activity. Please review them carefully before making a purchase.

These terms are intended to operate in accordance with applicable United States federal and Florida law. Nothing in these terms is intended to waive any right or remedy that cannot legally be waived.

1. Business Information

ORIGIN BOX LAB is operated by:

RN, INC.
11 SW 1ST AVENUE
OCALA, FL 34471
United States

Contact Person: Eserael Amedo
Customer Support Email: [email protected]

References to “we,” “us,” “our,” or “ORIGIN BOX LAB” mean RN, INC. in connection with the operation of this website.

2. Eligibility and Acceptable Website Use

By using our website, you represent that you are legally capable of entering into a binding agreement or have the permission of a parent, guardian, or other authorised person where required by law.

You agree to use the website only for lawful purposes and in a way that does not interfere with the rights, security, or normal operation of our services.

You must not:

  • Use the website for fraudulent, deceptive, or unlawful activities.

  • Submit false or misleading order, billing, or delivery information.

  • Attempt to access restricted systems or another customer's information.

  • Introduce viruses, malicious code, or other harmful software.

  • Interfere with website security, availability, or performance.

  • Copy, scrape, or commercially exploit website content without permission.

  • Use the website in a manner that infringes intellectual property or other legal rights.

We may take reasonable steps to restrict or suspend access where we have grounds to believe that a user has engaged in prohibited or unlawful activity.

3. Products and Product Descriptions

Our online catalogue may include:

  • Glass Vases: Decorative and functional vessels designed to display flowers and floral arrangements.

  • Bouquet Holders: Accessories intended to help support, organize, or position flowers during arrangement and presentation.

  • Floral Ties: Binding and finishing accessories used to gather stems, secure bouquets, and complete floral designs.

Product pages may contain information about dimensions, materials, colours, shapes, included components, intended use, and other specifications.

We make reasonable efforts to present product information accurately. Customers should review the relevant product page before purchasing, especially where size, material, or compatibility is important to their intended arrangement.

Product images are provided to illustrate the general appearance of an item. Minor visual differences may occur due to screen settings, lighting, photography, or manufacturing variations. Such differences do not permit us to supply products that are materially different from their description.

If a product specification is unclear, please contact us at [email protected] before placing your order.

4. Product Use, Care, and Safety

Customers should use products for their intended purposes and follow any product-specific instructions supplied with the item.

Glass Vases

Glass is a fragile material and should be handled with care. Place vases on stable, level surfaces and avoid sudden impacts, excessive pressure, or exposure to conditions that may cause thermal shock.

Do not use a vase that has visible cracks, sharp chips, or other damage that could create a safety risk. Keep broken glass away from children and pets and dispose of damaged pieces safely.

Bouquet Holders

Bouquet holders should be used according to their intended design and capacity. Avoid excessive force, unsupported weight, or modifications that could affect stability or structural performance.

Floral Ties

Floral ties should be used for their intended fastening or decorative purposes. Avoid excessive tension or use in a manner that may damage stems, surrounding materials, or the product itself.

Any general care or usage information is provided for convenience and does not replace specific manufacturer instructions or professional guidance where appropriate.

5. Pricing and Currency

Product prices and applicable charges are displayed on our website and during checkout.

Unless otherwise stated, the currency displayed at checkout governs the transaction. Our website may display prices in USD or another available currency depending on the store settings.

Shipping charges, applicable taxes, discounts, and other checkout amounts will be displayed where relevant before payment is submitted.

If we identify a material pricing or listing error before accepting an order, we may contact you to confirm whether you wish to proceed at the corrected price or cancel the affected order. If payment has already been collected for an order that cannot be fulfilled, we will arrange an appropriate refund.

We do not intend to use pricing or product-description errors to mislead customers or avoid legal obligations.

6. Orders and Order Acceptance

When you submit an order, you are making an offer to purchase the selected products under the prices and terms displayed during checkout.

An automated order confirmation may acknowledge receipt of your order. Receipt of that confirmation does not necessarily mean that the order has been accepted or dispatched.

We may review an order before acceptance, including where:

  • A product is unavailable.

  • Payment has not been authorised.

  • Delivery information is incomplete or appears incorrect.

  • A technical, inventory, or pricing error has occurred.

  • We reasonably suspect fraudulent or unauthorised activity.

If we cannot fulfil an order, we will take reasonable steps to notify you and refund amounts paid for products that will not be supplied, as appropriate.

7. Payment Terms

Payment must be completed using an available payment method shown at checkout.

By submitting payment, you confirm that you are authorised to use the selected payment method and that the information supplied is accurate.

Payments may be processed by third-party payment providers or financial institutions. Transactions may also be subject to those providers' separate terms, privacy notices, and security procedures.

We do not control external payment networks and cannot guarantee the processing time of a bank, card issuer, or payment service.

8. Shipping and Delivery

Our current shipping fee structure is:

  • Orders of USD $10.00 or more: Free shipping.

  • Orders below USD $10.00: USD $5.99 shipping fee.

The applicable shipping charge will be displayed at checkout before payment is submitted. If checkout displays the transaction in a different currency, the amount shown at checkout will govern.

Further information about order processing, delivery estimates, tracking, and shipping issues is provided in our Shipping Policy.

Delivery estimates are not guaranteed unless expressly stated otherwise. We will handle covered shipping delays and unshipped orders in accordance with applicable law, including the FTC Mail, Internet, or Telephone Order Merchandise Rule where it applies.

9. Returns, Refunds, and Product Concerns

Our Return and Refund Policy explains how customers may request a return, refund, replacement, or other assistance.

If a glass vase arrives broken, a bouquet holder is defective, or floral ties are materially different from the product description, please contact us with your order number and relevant details.

Voluntary change-of-mind return conditions are separate from any rights or remedies available under applicable law.

10. Promotions and Discount Offers

We may occasionally offer promotional prices, discounts, or special campaigns.

Promotional offers may be subject to conditions such as a validity period, selected product range, minimum purchase value, or limited availability.

Unless expressly stated otherwise, promotional offers cannot be exchanged for cash and may not be combined with other discounts.

We will present material promotional conditions clearly and will not use promotional pricing in a manner that violates applicable consumer protection or advertising requirements.

11. Intellectual Property

Unless otherwise stated, website materials—including written content, product descriptions, graphics, photographs, logos, page layouts, and other visual or textual elements—are owned by or licensed to RN, INC. or the relevant rights holder.

You may access and use website content for personal, non-commercial shopping purposes. You may not reproduce, republish, distribute, modify, sell, or commercially exploit protected materials without prior written permission, except where permitted by law.

Third-party trademarks, product names, and logos remain the property of their respective owners.

12. Third-Party Services and Links

Our website may rely on third-party services for payment processing, hosting, analytics, communications, shipping, and other business functions.

External providers may operate under separate terms and privacy policies. We encourage customers to review those policies before using external services.

We are not responsible for the independent content or practices of third-party websites merely because a link or service is accessible through our website. This does not limit any responsibility imposed on us by applicable law for services we provide or arrange.

13. Website Availability and Modifications

We aim to keep our website accessible and functioning properly. However, uninterrupted access cannot be guaranteed.

Temporary interruptions may occur due to maintenance, software updates, hosting issues, network disruptions, security measures, or circumstances beyond our reasonable control.

We may modify product listings, website features, or other content when reasonably necessary. Such changes will not retrospectively remove rights that have already accrued to customers or excuse obligations relating to existing orders.

14. Limitation of Liability

Nothing in these terms excludes, restricts, or modifies any liability, right, or remedy that cannot legally be excluded, restricted, or modified under applicable law.

To the extent permitted by law, we are not responsible for losses resulting solely from a customer's improper use of a product, failure to follow reasonable safety instructions, or misuse of the website.

Any limitation of liability will apply only to the extent permitted by applicable federal or Florida law. We do not seek to exclude liability for fraud, intentional misconduct, or other matters for which exclusion or limitation is prohibited by law.

15. Indemnification

To the extent permitted by law, you agree to be responsible for losses directly caused by your unlawful use of the website, fraudulent conduct, or deliberate infringement of another person's rights.

This provision does not require you to indemnify us for our own unlawful conduct or any obligation that cannot legally be transferred to you.

16. Privacy

Your use of our website may involve the collection and handling of personal information.

Our Privacy Policy explains what information we may collect, how we use it, when it may be shared, and how you may contact us with privacy questions or requests.

Personal information will be handled in accordance with that policy and applicable law.

17. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of the State of Florida and applicable federal laws of the United States, without regard to conflict-of-law principles that would require the application of another jurisdiction's laws.

Subject to applicable consumer protection requirements and mandatory jurisdictional rules, disputes relating to these terms may be brought before courts of competent jurisdiction located in Florida.

18. Severability

If any provision of these terms is found to be invalid, unlawful, or unenforceable, that provision will be limited or severed to the extent necessary.

The remaining provisions will continue in effect to the extent they can operate lawfully.

19. No Waiver

If we do not immediately enforce a provision of these terms, that does not mean we have waived our right to enforce it later.

Any waiver must be clear and applicable to the specific matter for which it is given.

20. Changes to These Terms

We may revise these Terms of Service to reflect changes in our products, website features, business operations, or legal requirements.

The revised version will be published on this page with an updated effective date. Continued use of the website after a revision takes effect may constitute acceptance of the revised terms to the extent permitted by law.

21. Contact Information

For questions about these Terms of Service, product information, orders, or website operations, please contact:

RN, INC.
Attention: Eserael Amedo
11 SW 1ST AVENUE
OCALA, FL 34471
United States

Email: [email protected]

Thank you for visiting ORIGIN BOX LAB. We appreciate your business and look forward to being part of the details that make your floral projects special.